Email support
We aim to respond within three business days. Support is provided in English or Chinese.
Include with your request
- The email address used at checkout
- The Paddle transaction or invoice number, if available
- The watch-face name
- Your Garmin model and the Device ID shown by the watch face for activation issues
- A short description or screenshot of the issue
Protect your information
Never send full payment card numbers, card security codes, passwords, or online-wallet credentials by email.